360.261.0341

3535 Columbia Heights Road Longview, WA 98632

By Appointment Only

Rick Reiss, Luthier

Authorized Warranty Service for C. F. Martin Guitar Co. and Taylor Guitars

1. Do you repair horns/woodwinds/etc., violins, or amplifiers. Answer: No. I repair and restore fretted acoustic and electric (fretted family) musical instruments such as: guitars(also classical), basses (includes fretless), mandolins, banjos, bouzoukis, dulcimers (No autoharps!)

2. When are you open? Answer: Shop hours are by appointment only, mornings and evenings during the week, and I'm available all day Monday and Tuesday.

3. Do you sell strings, guitars or anything else? Answer: No, I do not sell instruments or accessories but I occasionally buy instruments (I have G.A.S.--Guitar Acquisition Syndrome) and I'm possibly open to trades. A worthy instrument that needs repair would be a good candidate for consideration.

4. Is my guitar finished yet? Answer: I promptly call each customer as soon as I've completed all authorized repairs. Please note, if a special order is back ordered, I have no control over when the replacement part is to be restocked.

5. Can I pay with a credit card? Answer: I take cash or personal checks (with ID, drivers license number please) and can take a credit payment via paypal.